Is Virgin Media down? Hundreds of users - and many angry cricket fans - report problems with internet access
Hundreds of customers are reporting problems with Virgin Media this morning.
The monitoring website DownDetector has reported hundreds of people logging issues, with some problems seen yesterday evening, and then issues starting again at about 8am today. So far more than 800 people have reported problems.
One major issue people are noting is being unable to log into the SkySports app with a Virgin log-in, meaning they are missing the final day of the third Test between ENgladn and India.
One posted on DownDetector: “Broadband been down since around 9pm last night. Hub flashing red. Checked all cables, rebooted and tried going back to factory settings. Still not working!! Grr…”
One user tweeted: “Internet is still down, awful service. Never get anything from Virgin Media, people.”
As yet Virgin Media O2 - the merged firm which was created in 2021 - has not said anything about the problems.
In February it saw a large outage with thousands of customers unable to get online.
A Virgin Media O2 spokesperson said: "Following an earlier issue affecting a small number of customers, our technical teams have now fully restored customers' access to apps, including MyVM and MyO2. We apologise for any inconvenience caused this morning."