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10 pub table service apps collecting the most personal data - from Wetherspoons to Greene King

A privacy watchdog has warned pub-goers about handing over personal data to venues via their table service apps.
Claire Schofield
By Claire Schofield
19th Aug 2021, 3:15pm

Providing pubs, restaurants and bars with contact information has become commonplace over the course of the pandemic, but the ICO has suggested that some venues are collecting more than just a name and number.

A study conducted by Uswitch analysed the ten largest table services apps in the UK to reveal which pub brands request the most personal information from their users.

The worst offenders were found to ask for details of customer’s location, marital status, social media profile, interests and device information, among other categories, with the ICO suggesting venues may be asking for more personal data than is ‘relevant and necessary’.

Listed are the 10 table service apps which collect the most data from customers, with the apps asking for the least personal information list first. Uswitch analysed 24 categories of personal information which were used to calculate which apps asked for the more details. Images are for illustrative purposes only.

OrderPay, which is used by bars including Be At One, Bierkeller, Bar Soho and Giggling Squid, stored the least amount of data, collecting just eight per cent of the 24 categories analysed. Payment information for the app is passed on to payment provider services and is not stored within the app.

1. OrderPay

OrderPay, which is used by bars including Be At One, Bierkeller, Bar Soho and Giggling Squid, stored the least amount of data, collecting just eight per cent of the 24 categories analysed. Payment information for the app is passed on to payment provider services and is not stored within the app. Photo: Ian Forsyth

Butlr stores 29.17 cent of the personal information categories assessed in the app, with users asked to provide their name, phone number, email address, location and social media profile. Payment information for the app is passed on to payment provider services and is not stored within the app.

2. Butlr

Butlr stores 29.17 cent of the personal information categories assessed in the app, with users asked to provide their name, phone number, email address, location and social media profile. Payment information for the app is passed on to payment provider services and is not stored within the app. Photo: Shutterstock

Swifty also asks users for 29.17 per cent of the categories of personal information analysed, including customer’s name, phone number, email address, device information and order history all stored on the app.

3. Swifty

Swifty also asks users for 29.17 per cent of the categories of personal information analysed, including customer’s name, phone number, email address, device information and order history all stored on the app. Photo: Ian Forsyth

Hungrrr app asks users to provide 33.33 per cent of the 24 categories of personal information, with customers’ name, address, gender, device information and IP address among the categories stored.

4. Hungrrr

Hungrrr app asks users to provide 33.33 per cent of the 24 categories of personal information, with customers’ name, address, gender, device information and IP address among the categories stored. Photo: Ian Forsyth

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