Santander: bank to close over 100 branches in 2021 as customers move online – the full list of closures

The mass closures come in in response to the ongoing shift by customers towards mobile and online banking.

The trend has been accelerated by the pandemic, although branch transactions fell by a third over the two years before the virus crisis and declined by a further 50 per cent in 2020, said the bank.

Adam Bishop, head of branches at Santander, said: “Branch usage by customers has fallen considerably over recent years so we have made the difficult decision to consolidate our presence in areas where we have multiple branches relatively close together.

Mobile and online transactions have been growing by 20 per cent each year, with almost two thirds of transactions now digital.

Which branches are closing?

Most of the branches being closed are less than three miles from another Santander branch, and the furthest is five miles.

The closures will leave a network of 452 branches, while Santander said it expects to find alternative roles for a significant number of staff affected by the announcement.

“We will provide every support to customers of closing branches to find alternative ways to bank with us that best suit their individual needs,” said Bishop. “We continue to believe that branches have an important role to play and we expect the size of our network to remain stable for the foreseeable future.”

The full list of branches (and the 2021 dates on which they will close) is as follows:

Arnold – August 12 Ashby-de-la-Zouch – July 29 Ashford Church Road – August 5 Balham High Road – June 24 Banstead High Street – July 1 Barking – August 12 Beckenham – August 12 Bethnal Green – July 15 Bingley Main Street – July 1 Birmingham Erdington – July 29 Bishopsgate – June 24 Blaby – July 1 Bletchley – July 8 Bramhall – August 5 Brighouse Commercial Street – July 15 Brighton London Road – July 1 Bristol Bedminster – July 29 Camberwell – July 29 Castleford Carlton Street – July 29 Catford – July 8 Cheadle – July 8 Chelsea Kings Road – July 8 Chester-Le-Street – July 8 Chingford Old Church Road – July 1 Chiswick – July 15 Chorlton-cum-Hardy – July 8 Clifton Whiteladies Road – July 15 Cobham – August 12 Cosham – August 12 Coulsdon – July 29 Dagenham – July 15 Dalkeith – July 22 Dalston – August 12 Darwen – August 12 Dewsbury – August 12 Dudley Merryhill – June 24 Edinburgh Morningside Road – July 29 Enfield Hertford Road – August 5 Finchley High Road – June 24 Fulham – August 5 Glasgow Kilmarnock Road – July 8 Glasgow Sauchiehall Street – June 24 Gosforth – July 29 Grays – July 29 Halesowen – July 22 Hanover Square – July 1 Harborne High Street – August 5 Harold Hill – July 22 Harpenden – July 22 Hatfield – July 1 Hayes Station Road – July 8 Haywards Heath – July 1 Hempstead Valley – June 24 High Holborn – July 8 Hinckley – July 29 Horsforth – August 5 Hounslow Bath Road – July 15 Huyton – July 8 Hyde Market Place – July 15 Leatherhead – August 12 Leeds Crossgates – July 15 Leicester Horsefair Street – July 15 Leicester Narborough Road – July 8 Leigh-on-Sea – August 5 Letchworth – August 5 Leytonstone – August 12 London Bridge – July 15 Long Eaton – August 5 Lytham Clifton Street – July 22 Margate – July 22 Marlow – July 1 Mill Hill – July 15 Moorgate – July 1 Morecambe – August 5 Nelson – July 29 New Malden – July 22 Newcastle-under-Lyme – July 15 Norbury – July 1 Oadby – July 22 Oxford Headington – August 12 Petts Wood – August 5 Pinner – July 8 Plymstock – August 5 Poulton-le-Fylde – August 12 Putney – July 29 Rickmansworth – July 1 Runcorn – July 1 Sale – July 22 Shepherds Bush – July 22 South Harrow – July 22 Southampton Bitterne Road – August 5 Southampton Shirley – July 8 Southgate – July 22 Strand – June 24 Surbiton – July 29 Swinton – July 1 Syston – June 24 Twickenham – July 1 Upper Edmonton – July 29 Walkden – June 24 Wallasey – July 22 Welling – July 22 Wembley Preston Road – July 29 West Wickham – July 15 West Worthing – July 15 Weybridge – July 15 Wibsey – June 24 Wickford – July 8 Windsor – August 5 Winton – July 22 Wokingham – July 8

The Communication Workers Union said it had reached a ground-breaking agreement with Santander on new ways of working which will preserve jobs and avoid compulsory redundancies that would otherwise have been “inevitable”.

Bishop said Santander had worked “alongside” unions to support colleagues and find alternative roles for those impacted “wherever possible.”

National officer Sally Bridge said: “Faced with the proposals of site closures and consolidations, the deal we’ve negotiated has avoided compulsory redundancies by giving individuals genuine options, crucially protecting our most vulnerable members for whom dual location arrangements were not suitable on account of their exceptional circumstances.

“Santander deserves credit for recognising its responsibilities to its employees and I hope other employers follow the moral lead the bank has taken in what is likely to be one of the first of many far-reaching corporate readjustments to the post-Covid world of work.”