Is TalkTalk still down as thousands of Brits are unable to connect to the internet across the UK?
According to Downdetector, issues with TalkTalk began shortly after 7am on Wednesday March 25.
Customers of TalkTalk, which offers UK broadband internet and fibre connectivity among other services, have been unable to connect to the internet. According to Downdetector, issues with TalkTalk began shortly after 7am on Wednesday March 25.
TalkTalk users have been taking to X to share their issues, one X user wrote: “No internet in York today either… router looks fine- anything you want to tell us @TalkTalk? Another user wrote: “Nothing from you on X. Impossible to access your website.”
The user continued: “Your new profile on X looks amateur. All this is doing immense damage to your brand. I had to suffer the outage, but thank the Lord you’re not my ISP.”
Another user commented @TalkTalk Internet down in Bexhill area… but looks like its down in a lot of areas! Funny you can increase our bills but we can’t use it.” Another person said: “It’s NOT POSSIBLE to speak to Technical Support @TalkTalk before 09:00 or after 18:00! CHAT Bot doesn’t get answered or responded to. Messages on X are automated too! Shocking in today’s world.”
TalkTalk have not yet commented on the issue on X. On March 17, TalkTalk wrote: “The earlier issue in the Glasgow area has now been resolved. Thank you for your patience.” Earlier that day, TalkTalk wrote: “We are aware that customers in the Glasgow area are currently experiencing a loss of service.
“Our engineers are working on this as a priority, please check for updates on our service status page.”
Customers of TalkTalk have also taken to their Instagram page to vent their frustration. One user wrote:” Hey my WiFi has been down for a few hours this morning and your site crashes when I try and run a connection test. Can you help!!”
Another TalkTalk customer wrote: “I lost an important video call meeting today because my wifi was down for the past couple of hours!” One customer took to TalkTalk’s Facebook page and wrote: “Tip 1: Go with a broadband provider that actually provides broadband. Can someone please contact me about the service I’m being charged extortionately for but not receiving? I tried you on X but you just sent me a link to your website, which I mentioned was down in the message nobody read ”
One other person wrote: “Have you got problems this morning? We have no internet... And it won't let me check anything on the service status…”
TalkTalk has now released a statement which reads: “We apologise for any inconvenience caused to a number of customers who were impacted by a short network issue this morning. Full service was quickly restored, and we thank impacted customers for their patience.”