Is Microsoft Copilot down? Why is it saying 'Sorry, I wasn't able to respond to that, is there something else I can help with?'
Microsoft Copilot has gone down for customers in the UK - with problems spiking on DownDetector.
Microsoft 365 services encountered a snag today, leaving users in the United Kingdom struggling to access Microsoft Copilot. The outage, flagged on the official Microsoft 365 Status X account, has raised concerns among businesses that rely on AI-driven productivity tools.
Copilot is Microsoft’s artificial intelligence assistant. Copilot is integral to Microsoft 365 apps like Word, Excel, and Teams.
Customers have reported that they have been met with the message: 'Sorry, I wasn't able to respond to that, is there something else I can help with?'.
Microsoft said in a post on X: "Upon an initial investigation, we've identified this issue may impact any user within the United Kingdom, or Europe, attempting to access Microsoft Copilot.
“Indications from service monitoring telemetry suggest an unexpected increase in traffic has resulted in impact. We're continuing to investigate further to determine the next steps required”.