Is Sky down? Customers report Sky Glass programmes and box not working with huge spike on DownDetector

DownDetector shows an increase in outage reports starting at 8:02AM BST (2:02AM Eastern Time). One user said on the site: “Sky internet dropped twice in less than half an hour in GU14 Area.

“To think they just upgraded our system last week, supposed to be super fast yet its dropped multiple times since.” Another added: “Anyone else's broadband going up and down in WV10 area?”.

On the website 66% of most reported problems are to do with the internet, 21% with TV streaming and 13% with Television. Several customers have posted on social media indicating connectivity issues.

One user on X said: “Just come on X to see if anyone else having issues. Does yours say "Please wait for your programme to load" take ages and then just say "There is a technical fault with this channel. Please try again later" and then stay blue?”. A user responded: “Mines the same i need to catch up with I’m A Celebrity”.

Another user added: “So according to @skytv there are no issues in my area with SKY Glass …….. Think you may find you’re wrong on that one”. The user accompanied the post with a picture of a TV with a blue screen.