Is Microsoft Copilot still not working? Issues continue to surge on DownDetector amid major outage
The AI tool Microsoft Copilot has gone down today amid a major outage.
It seems that the tool is still currently down according to DownDetector. More problems have been reported on DownDetector leading to another spike.
The outage, flagged on the official Microsoft 365 Status X account, has raised concerns among businesses that rely on AI-driven productivity tools.
Copilot is Microsoft’s artificial intelligence assistant. Copilot is integral to Microsoft 365 apps like Word, Excel, and Teams.
Customers have reported that they have been met with the message: 'Sorry, I wasn't able to respond to that, is there something else I can help with?'. Microsoft said in a post on X: "Upon an initial investigation, we've identified this issue may impact any user within the United Kingdom, or Europe, attempting to access Microsoft Copilot.
“Indications from service monitoring telemetry suggest an unexpected increase in traffic has resulted in impact. We're continuing to investigate further to determine the next steps required”. It has not confirmed when the tool will be back up and working for customers.