Is Sky still down? Customers 'annoyed' as mini box 'not working' for second day
Sky TV went down across the UK yesterday with thousands of viewers reporting outages.
More than 8,000 people were reporting issues with the network just before 7am on Saturday, when the problems peaked, according to Downdetector. The listed affected areas included Manchester, Glasgow, Birmingham, Liverpool, Bristol, Leeds, London, Southampton and Derby.
A Sky Spokesperson said: “We are aware of a technical issue that has impacted some Sky Q and Sky+ customers, causing a ‘no satellite signal’ message to appear. This issue has now been fully resolved – impacted customers need to restart their devices to restore service.”
However, customers on X are reporting today that their mini box is still not working. One user said: “My sky mini box is still not receiving a satellite signal, now day 2“.
Another user added: “@skytv my sky mini box still not working. Are you still have problems it’s very annoying”.
Last night a third user said: “No satalite signal on mini box still and cannot download anything on the main sky q box. Absolutely ridiculous that we pay so much for a service that has consistent quality issues rendering it unusable for huge chunks of time. So much for being fully resolved!!”.