Outlook login: As users report issues on Downdetector, what’s the latest, is it still down?

Outlook users were unable to issue the email service just before 10am on Monday April 27.

On Monday April 27, Outlook users were unable to access the email service just before 10am. One person took to outage tracker Downdetector two hours ago and wrote: “Outlook accounts were signed out of on my iPhone Mail app. When trying to login, I’m taken to a page that says “Too many requests.” Logged in in my browser just fine.”

Eighteen hours ago, another person wrote: “Can't sign in, can't get support, 2cnd time recently, reboot did not help, above says no current problems but traffic stats says problems increased in last 3 hours with 42% being log on issues. ?Que paso? Is very frustrating. Tried on web and mobile, no luck, sign in other ways also not working. Whatever they've done they need to fix it. Are they being hacked and not reporting it or is there a problem with a recent update?”

Twenty one hours ago, a person wrote: “see the posting above. From Reddit that helped. It didn't work the first time when I just did a restart. I had to turn off device, then boot it back up. Go to installed apps -> android webview -> open app in playstore -> uninstall updates -> install updates reboot device For me it's working again on my S25 Ultra.”

Four hours ago, a Reddit user commented on the issue and said:

“That "service unavailable" loop during 2FA is incredibly stressful when you're on a deadline. It sounds like a temporary lockout. Try waiting exactly 30 minutes without any login attempts to let the "too many tries" timer reset on the backend.

“If it stays stuck, DM me—I’ve helped several users bypass these specific Microsoft auth deadlocks by adjusting the account's security inheritance settings.”

In response another person wrote: “I had the same issue - I left it for about 3 days and then managed to log in. I created a passkey and that seems to be stable.” Thirty seven minutes ago, “The issue is other countries and hackers trying to brute force your account. They keep spamming it over and over. Mine has been down for well over a month and I can’t get any help with it. They tell me to wait this amount of time and then this amount. It doesn’t do anything when it’s being spammed every second.”

It would seem that this is not the first time Outlook users have been having problems in recent days. One person took to Outlook’s Instagram account and wrote: “Can you acknowledge the problems people are having with signing in? For days I was told I had tried to sign in too many times with an incorrect password even though it was correct, then the phone codes stopped working and now my account is locked and I'm having to wait for it to be investigated even though none of this is my fault, and all my vital information is in this account.

“What is the complaint and compensation process as surely by law there has to be one that is easily accessed, yet I can't find anything?”