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Premier Inn

Thousands of guests rated their stays to reveal the best and worst hotel brands in the latest Which? survey

Worst hotel chain in UK named as guests brand it ‘rough and ready’

Britannia and Mercure have been ranked the UK’s worst hotel chains by consumer group Which?. (Adobe)
Britannia and Mercure have been ranked the UK’s worst hotel chains by consumer group Which?. (Adobe)

The best and worst hotel chains in the UK - according to Which?