Consumer Rights

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Martin Lewis says you have no Christmas gift refund rights

That's Life! and BBC Radio 4 presenter Chris Serle has died aged 81

"Cherished" BBC star Chris Serle has died at the aged 81

A new pop-up message has been appearing on leading UK websites urging people to accept cookies or pay a monthly fee to reject them (Photo by Adobe Stock/Screenshot)

Why are websites asking you to pay or consent to cookies?

Katie Coyne, 60, and husband Richard, 64, said the £57,000 energy bill from British Gas is “beyond a joke”.

Watch: 'We got a £57k bill from British Gas for our one bedroom home'

The locust found in Lee Westacott's fridge door.

Video: I found giant locust in my fridge - it was hiding in the salad

Here’s what you need to know if you’re looking for a travel insurance policy (images: Getty Images/Adobe)

Explainer 3 key things to look for when you take out a travel insurance policy

What can you do if your flight is delayed or cancelled? (image: Getty Images/PA)

Explainer What your rights are if your flight gets cancelled or delayed

An Evri text scam has been doing the rounds over the last 12 months (image: PA)

Explainer Evri parcel delivery tracking scam: how to spot the fake messages

How do I take and submit a meter reading? (image: AFP/Getty Images)

Explainer When to submit a meter reading ahead of new Ofgem energy price cap

21-12-2022. Picture Michael Gillen. The viral hydration drink created by two popular YouTube stars, KSI and Logan Paul, is available to buy in stores across Portsmouth.

Explainer Aldi confirm return of Prime drinks - here's when you can buy them

A survey has found some people in the UK are returning to physical cash amid the cost of living crisis (image: Getty Images)

Explainer What’s the maximum cash withdrawal from an ATM? Money limits explained

Ofgem has been criticised by MPs for how it has run the UK energy market (image: Getty Images)

Explainer Energy bills to fall this weekend due to new Ofgem price cap

Supermarket bosses faced MPs on Tuesday (images: Adobe/PA/AFP/Getty Images)

Supermarket bosses 'stunned into silence' during MPs' hearing

E.On Next has been fined £5 million by Ofgem over customer service failings (image: AFP/Getty Images)

Explainer E.On Next fined by Ofgem after 'severe' customer service failings

While having a travel insurance policy in place is one thing, using it is another (images: Adobe)

Explainer How to make a travel insurance claim when you’re on holiday

The new Ofgem energy price cap could reduce bills by £35.50 a month (images: Adobe)

Explainer Fixed rate energy deals explained as Ofgem price cap ‘to lower’ bills

West Ham will take on Fiorentina in the Europa Conference League final on 7 June (images: PA/Adobe/AFP/Getty Images)

Explainer How West Ham fans can avoid Europa Conference League ticket scams
The East London club’s first major European final since 1965 will take place in Prague, Czechia on Wednesday 7 June
Henry Sandercock

Manchester City will face Inter Milan in the Champions League final in June (images: Adobe/AFP/Getty Images/PA)

Explainer How Man City fans hoping to see Champions League final can avoid scams

Energy bills have been rocketing since late 2021 (images: Getty Images/Adobe)

How to keep on top of energy bills - and what to do if they’re wrong Henry Sandercock

Italy airport strikes could affect your flights this weekend (image: AFP/Getty Images)

Explainer Italy airport strikes could disrupt travel this weekend - here’s how

Energy bills have been overcharged by Ovo and Good Energy, according to Ofgem (images: PA/AFP/Getty Images/Good Energy)

Explainer Ovo Energy and Good Energy to refund customers £150 after overcharging

Energy firms have had to pay compensation to thousands of their customers (images: AFP/Getty Images/PA)

Explainer E.On and Octopus forced to pay out compensation under Ofgem rules

The government’s national fraud strategy aims to prevent scams at their source (images: AFP/Getty Images/Adobe)

Explainer New government fraud strategy explained - and what it means for you

Prepayment meters are being forced on thousands of households (images: Getty Images)

Explainer How prepayment meters work as Ofgem brings new rules in for suppliers

Shoppers have reacted badly to a change the supermarket has made to its beef mince (images: Getty Images/Adobe)

Explainer Sainsbury’s slammed for ‘disgusting’ beef mince - can you get refund?

The official retirement age could rise steeply for younger workers (images: Adobe)

Younger people ‘may have to be 74’ to reach state pension age

Energy bills are set to go up in April (image: Adobe)

Why energy bills will go up from April despite energy price guarantee

Several bill hikes are set to hit households from April despite the cost of living crisis (image: Adobe)

Explainer 6 bill hikes hitting households from April - and how to beat them
Key UK household costs are going to get more expensive despite the cost of living crisis, but you may be able to save money in some instances
Henry Sandercock

The energy bills support scheme has helped consumers through this winter (images: Adobe)

Explainer End of government energy bills support to cause April bills hike

Tesco home delivery minimum spend and charges are set to rise (image: Adobe)

Tesco delivery charge changes blasted by elderly and disabled shoppers

Pension changes are on their way in April (images: AFP/Getty Images/Adobe)

Explainer How much the state pension will rise by from April 2023

The Rishi Sunak government has announced the official retirement age will not be lifted to 68 ahead of schedule - although it will rise to 67 from 2026

Explainer How much National Insurance you need to get a full state pension

Russell Quirk and two of his daughters. Picture: Courtesy Russell Quirk / SWNS

Family send bailiffs to airport after flights cancelled at last minute

With energy bills and inflation soaring, making savings on your food shop has never been more vital (image: Gety Images/PA)

Explainer How do I save money on food? 7 tips for your supermarket shop

NationalWorld’s interactive salary calculator will show you if your salary has kept up with inflation (Image: /NationalWorld/Mark Hall)

Work out your real-terms pay cut with our salary calculator

Scammers are targeting people with emails purporting to be from Companies House (image: Adobe)

Companies House email scam: what are the warning signs, how it works?

Water bills are set to go up for households across England and Wales (image: Adobe)

Water bills set for 7.5% hike from April amid cost of living crisis

Martyn James gives his best tips for how to make the most of bank account switching incentives (images: Adobe/Martyn James)

Martyn James advice column: how disloyalty can help your bank balance Martyn James

Explainer Lloyds bank issues scam warning as customers losing £642 on average

Consumer expert Martyn James explains how to keep your personal finances in order this year (Pic: Martyn James)

Martyn James advice column: how to keep your finances in order in 2023 Martyn James

The contactless payment limit in the UK is now £100 (image: Shutterstock)

What is contactless limit for credit cards - how to set a spending cap

The UK has been hit by 3 powerful storms in just a few days (image: Getty Images)

Does home insurance cover storm damage? Policies explained